Warranty
I pride myself on high quality craftsmanship and use carefully selected boards to create each project.
Timber naturally varies in colour and grain. Due to the nature of timber we will not replace or refund an item if the colour or grain features do not meet your expectations.
Timber is sensitive to significant changes in temperature, as well as sun and weather exposure. This can result in small cracks and some movement occurring in the timber over time. Any splits, movements, joint separation or cracks created as a result of changes in the environment are not considered major defects and therefore are not covered under warranty.
Our warranty covers the structural integrity of the timber items and is limited to the repair of the item. Warranty only covers the replacement of an item if the original piece is deemed unfit for use and cannot be repaired.
In the unlikely event of a major fault or defect we offer a 2 year warranty for indoor timber furniture and a 1 year warranty for outdoor furniture items.